About: Delivering the WOW: Culture as Catalyst for Lasting Success by Richard Fain is a behind the scenes look at Royal Caribbean’s c-suite. Mr. Fain was the longtime CEO of Royal Caribbean (33 years) and named one of the world’s best. My […]
Article first published as Book Review: Heads in Beds by Jacob Tomsky on Blogcritics. About: Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality by Jacob Tomsky tells about the author’s decades of experience within the hospitality industry. Mr. Tomsky has started working in hotels as […]