About: Delivering the WOW: Culture as Catalyst for Lasting Success by Richard Fain is a behind the scenes look at Royal Caribbean’s c-suite. Mr. Fain was the longtime CEO of Royal Caribbean (33 years) and named one of the world’s best. My […]
About: Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees by Doug Lipp is a business book with a Disney twist. Many of the lessons in this book are timeless and thought provoking. 240 pages Publisher: McGraw-Hill […]
