About:
Delivering the WOW: Culture as Catalyst for Lasting Success by Richard Fain is a behind the scenes look at Royal Caribbean’s c-suite. Mr. Fain was the longtime CEO of Royal Caribbean (33 years) and named one of the world’s best.
- 6 hours and 48 minutes
- Publisher : Greenleaf Book Group
- Language : English
- ASIN : B0FXBDN6ND
- Narrator: Richard Fain
My rating for Delivering the WOW – 5
Buy Delivering the WOW from Amazon.com*
More books by Richard Fain*
Thoughts:
The older I get, the more I enjoy cruising. I never thought I would, but I love going places but not traveling. I can’t say I’m an avid cruiser, but the three I’ve been on (to Nova Scotia, Caribbean, and Alaska) were very enjoyable.
The last two were in the past three years and this is where I concluded that cruising might be the way to go. The hustle and bustle of airports, train stations, making hotel reservations, pickups, drop-offs, etc. used to excite me – but not so much now. Cruising offers the opportunity to see the places I wanted to see, with less of the headaches.
Delivering the WOW by Richard Fain is part memoir, part leadership guide focusing on Mr. Fain’s philosophy. His focus on taking big risk for long-term financia
Mr. Fain does an excellent job toggling actionable business guides and telling a personal, delightful memoir. He also reads his own work and does a fine job at it. His voice is clear, and he tells it as if he would have liked us to read it.
The most fascinating people I met on my cruises were the staff. Each one was a joy, happy to talk about their family, country and culture. To my delight Mr. Fain recognizes them and realizes they are part of the “WOW”, if not THE “WOW” in many cases.
The author’s ability to explain the extremely complex global cruise operations into simple lessons one can apply almost anywhere is enviable. While it obviously only talks about Royal Caribbean, a shared mission by everyone from the top CEO to the night guard is really the vehicle to long-term success.
Buy Delivering the WOW from Amazon.com*
More books by Richard Fain*
Zohar — Man of la Book
Disclaimer: I got this audiobook for free.
*Amazon links point to an affiliate account, the money is usually spent on books
